Introduction: This privacy policy explains how JPJ (we/us/our), a South West England covers band, collects, uses, stores and protects personal data when you visit our website, contact us, book our services, or otherwise interact with us. We are committed to protecting your privacy and complying with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data Controller JPJ is the data controller for the personal data we collect and process. Contact details for privacy queries are available via our website.

What Data We Collect:

We may collect the following categories of personal data:

• Contact details: name, postal address, email address, telephone number.

• Booking information: event date, event address, guest numbers, billing address, contract and invoice details for event planning.

• Communications: correspondence between you and us (emails, messages, notes of phone calls).

• Payment data: payment card details provided to our payment processor, bank account details for refunds or payouts, transaction records. We do not store full card details on our systems.

• Marketing preferences: opt-in/opt-out preferences for marketing communications.

• Website data: IP address, device and browser information, website usage data, cookies and similar tracking technologies (see Cookies section).

• Audio/video content: recordings or photographs taken at events or provided by you for promotional or archival purposes, where you have given permission.

• Third-party data: information about you that you have provided to us via third parties (for example, event planners, venue contacts, or social media where you have consented).

How We Use Personal Data:

We process personal data for the following purposes and lawful bases:

• To perform our contract with you: to confirm bookings, provide services at events, communicate logistical details, send invoices and process payments.

• To comply with legal obligations: accounting, tax and regulatory requirements, and responding to lawful requests by authorities.

• For legitimate interests: to manage and improve our business operations, maintain client records, prevent fraud, resolve disputes, and for security purposes.

• With consent: to send marketing materials, publish photos or videos where we require and obtain explicit consent, or to store additional data for promotional use. We will not process personal data for unrelated purposes without informing you.

Sharing and Disclosures

We may share personal data with:

• Service providers and suppliers: venues, sound/lighting technicians, photographers, caterers, payment processors, IT and hosting providers, and other third parties who help deliver our services. They are provided only the data necessary to perform their functions and are required to keep that data secure.

• Professional advisers: accountants, legal advisers and insurers where necessary.

• Regulatory or law enforcement bodies: if required by law or to protect our legal rights.

• Potential buyers: in the event of a sale or transfer of our business or assets, customer data may be transferred as part of that transaction. We will ensure adequate protections are in place.

Data Retention

We retain personal data for as long as necessary to fulfil the purposes set out in this policy, including to:

• Fulfil contractual and legal obligations (for example, accounting records typically retained for 6 years).

• Defend or bring legal claims for a period consistent with statute of limitations.

• Maintain marketing preferences until you withdraw consent. We will securely delete or anonymise personal data when it is no longer required.

Security

We take appropriate technical and organisational measures to protect personal data from unauthorised access, loss, misuse or alteration. Measures include secure servers, encryption where appropriate, access controls, staff training and data minimisation. While we endeavour to protect your data, no method of transmission or storage is completely secure; we cannot guarantee absolute security.

Cookies and Tracking

Our website uses cookies and similar technologies to improve functionality and user experience, to analyse site usage and support marketing. You can manage cookie preferences through your browser settings and any cookie banner presented on our website. Disabling certain cookies may affect site functionality.